Testimonials

Thanks again for your help in the refi. You make it so hassle free in very little time. Jeannette and I truly appreciate your hard work. Until our next refi best wishes and continued prosperity in all that you do.

Michael T. (Reseda, Ca)

Leah:
It has been a pleasure to work with you. You did an excellent job in arranging the financing. Most of all I appreciated the prompt responses. You answered all phone calls and emails. I was very impressed with your knowledge on financing. You are very skilled with your communication and pleasant to converse with. Thanks.

Jan and Edna (Los Angeles, Ca)

This is just a note to compliment Ali on the work he did for us on our recent refinancing. Although it took a long time due to circumstances out of his control, Ali was great about keeping us informed and moving it along. We really appreciated working with her. Thanks.

Daniel Soles (Woodland Hills, Ca)

Although the refinancing process can be arduous, it was a pleasure to work with Ameristar. Jeff guided us with as little hassle as possible and answered questions promptly. His accurate estimates of timing and next steps was appreciated.

Tracy Harris (Reseda, Ca) 

I wanted to send in a quick email to let you know how pleased I was with the support I got from Matt on my recent refi. He managed a difficult lender while keeping me up to speed with the various actions he was taking and the implications resulting. All in all a very positive experience with your organization - it's nice to work with such a professional and experienced group. Thank you.

Robert M

I wanted to provide some positive feedback on our recent loan refinance that we worked on with Ali.  Thank you.

Randy  A. (San Diego, CA)

We wanted to send you an email to let you know how pleased we were with the refinance that Ameristar Handled for us in August. Ameristar was very helpful in answering our questions and anticipating concerns that we needed to have addressed. We got exactly the product we expected even though he had to deal with some difficult issues along the way. We appreciate the responsiveness and the confidence we have that he will get the job done well. This is our third refinance with Ameristar and feel there service has improved since moving to Ameristar and plan to continue working with him for any future needs.

Sincerely,
Tom D (Woodland Hills, Ca)

I just wanted to take a moment to let you know how pleased we were with the great service that Ameristar provided during our recent loan process. At each step of the loan they kept us well informed, and gave great attention to the details that are so important. If any of our friends have mortgage needs she will be the first person we recommend.

Sincerely,
Doug Z (Encino, Ca)

Ameristar has helped us with several loans over the past few years and we have always been very pleased. Ameristar explained everything thoroughly and always called us back promptly, even after hours. We will certainly call you for our next loan and we will not hesitate to recommend him to our family and friends.

Sincerely,
Mark S (Orange County, Ca)

I just recently refinanced my mortgage and I must tell someone about how well I was treated. Lisa Knight handled the entire process. She was extremely courteous, knowledgeable, and helpful. She explained approximately how long the process would take, what the process involved, what to expect and how a fico score is interpreted, all in laymen terms so I could understand and fell comfortable was the process moved along. She really put my mind at ease. If I ever do a mortgage refinance again, I definitely will request Lisa Knight.

Gratefully;
Bonnie T (Irvine, Ca)

I wanted to write a letter of thanks to Ameristar regarding my latest refinance with them. Being in the professional services business I work with many professional people but few come close to Jeff Ludlow in providing such customer care. I highly recommend Ameristar.

Jack R. (Thousands Oaks, Ca)

During the 1st interaction; he understood the exact need from us so could focus on that. In our case it was bring the monthly installment down below using 30 year fix rate.
When he found out that our appraisal value came low - he tried to work on alternatives/rebuttal/etc; though he could not find ! But did genuinely tried to help.
Went beyond his promise on rates; not sure how; but was very helpful.
Answered our calls also while he was on family vacations. Though can feel was keeping a balance between family and business; by returning calls/emails late night etc.
During signing documents since we had few questions; went out of the way and did conf. calls to make us understand the contents. Also not rushing sign-up for personal interest.
It was amazing to see how the long distance did not matter ! Personally have always did loans locally and in person. But the communication was awesome. He had build a very trusting relationship during our first transaction. Would like to have him work with our friends or family for home loan needs.
Wanted to just share my experence and personally thank you and to your team (who would have worked in back ground) along with awesome Joe ! for his great service
.

Regards,
Lian C (Canoga Park, Ca)